Delivery Information

For Local (Malaysian) Customers:

  • All items are shipped via Poslaju Malaysia
  • Verizor offers a flat rate of RM6.00 per order for Peninsular Malaysia and a flat rate of RM9.00 per order for Sabah and Sarawak.
  • FREE SHIPPING on orders over RM150.00 (Malaysia only).

All orders confirmed by 1pm will be shipped on the same day, Monday-Friday excluding weekends and Public Holidays. You can expect to receive your parcel within 1-2 business days.

A tracking number will be sent to our customers via e-mail once their shipment has been despatched. (Customers may also log in to their account to view their tracking number).

To track your order, click here, where you will be redirected to the Poslaju tracking website.

A signature will be required upon delivery. If you happen to be unavailable during an attempted delivery, kindly contact Poslaju Malaysia at 1300-30-300 and provide them with your tracking number. You can either self-collect your parcel at the post office or request for a second delivery.

 

*Incomplete or Incorrect Address Submissions:

Please review your shipping address carefully when placing an order.

Errors in the shipping address will cause delays in transit times. If this occurs, we will reship your order when it has been returned to us by the courier after the customer has paid for the cost to reship the order.

 

If we made an error in your order kindly contact us via phone or e-mail and we will correct it right away.

 

For International Orders:

Verizor is glad to help fellow vapers worldwide and will do our best to fulfill all International orders.

Please follow these steps when ordering from us:

  • To submit an order, please use the contact us form with your name, address, and order details. We will then send a reply to your e-mail address with a quotation and shipping details.
  • International shipping, including Singapore does not qualify for our free shipping offer.
  • We fulfill our International orders through EMS (Express Mail Service), an international express postal service 
    offered by postal-administration members of the Universal Postal Union (UPU). EMS has the largest last mile coverage 
    worldwide supported by the postal delivery network.
  • You will receive a tracking number from us sent to the e-mail address of your account.
  • Please remember you are ordering at your own risk, we are not responsible for lost packages or error in deliveries by your local post office or actions taken by your local customs office.